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SchoolBoardHQ
Data policy
Effective September 5, 2026 · Last updated September 5, 2026
What personal data we keep about you, how long we keep it, and how to get a copy.
Data policy at a glance
This page answers how long we keep your data and how you get a copy of it or have it deleted. Our Privacy Policy answers the other half: what we collect about you, and why. A question about retention or access is answered here; a question about what we gather or who sees it is answered there.
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Your own AI chat history is visible to you any time in the app, under Settings → My Data.
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We keep your account data for as long as your account stays active.
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You can request a copy of your data, or delete your account outright, at any time.
Categories of data we keep
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Account and profile data — your email, profile fields you filled in, your verified board seat, and which sign-in method you used (email/password, Google, LinkedIn, or Sign in with Apple).
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Activity data — connection requests, saved items, checklist steps, forum posts and comments, notifications.
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Documents you upload to the Board Document Library, visible to other verified members in your district.
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AI chat history — your conversations with the SchoolBoardHQ Assistant, viewable any time under Settings → My Data.
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If you turn it on, your two-factor authentication enrollment status — the authentication secret itself is stored by our authentication provider, Supabase Auth, not in our own database.
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Lightweight, non-content usage events (which feature you used, not what you typed) and your account ID for feature targeting, for our analytics provider, PostHog.
How long we keep it
We keep your account data for as long as your account is active. Content other members rely on for context (for example, a forum reply) is retained in de-identified form rather than fully removed when you delete your account. Public board-member roster data originates from public state/district sources and persists independently of your app account — deleting your account doesn't remove it from the public record it came from.
Your data inside the app
Some of what we keep about you is visible in the app itself, not just on request. Your AI chat history lives under Settings → My Data, where you can browse, resume, or archive any conversation. As we add more self-service views like this, they'll live in the same place rather than being scattered across the app.
Getting a copy of your data
Email support@schoolboardhq.com and we'll send you a copy of the personal data we hold about you in a portable format (JSON or CSV). We verify your identity within 3 business days and aim to complete most requests within 30 calendar days.
Deleting your data
Delete your account
You can schedule deletion of your account yourself, in-app, from your Profile tab → gear icon → Settings → Delete account — no need to contact support. After confirming with your password, your account enters a 30-day grace period; permanent deletion happens automatically at the end of it unless you sign back in and cancel before then.
Changes
If we make a material change to how long we keep your data or how you can request a copy of it, we'll update the date at the top of this page. Questions go to support@schoolboardhq.com.